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FAQ

  • How much is admission?
    Admission to the festival and live entertainment is free. Food and beverage and carnival rides are an additional cost.
  • What are the festival hours?
    Thursday, June 29 - 5:00 pm - 11:00 pm * Friday, June 30 - 5:00 pm - 11:00 pm* Saturday, July 1 - 12:00 pm - 11:00 pm Sunday, July 2 - 12:00 pm - 11:00 pm *Carnival only
  • How much is parking and where is it located?
    There are over 9,000 FREE parking spaces available in the lots immediately surrounding the festival grounds.
  • Is the festival accessible by wheel chair and where is handicap parking?
    The festival is ADA accessible and handicap parking is available in the West Lot adjacent to the festival grounds.
  • Am I allowed to bring a cooler into the Village Green?
    For security reasons, no backpacks or coolers are permitted with the exception of Thursday night's Summer Sounds on the Green ARRA performance.
  • Can I bring my own food to the festival?
    Outside food and drinks are not permitted on festival grounds with the exception of Thursday night's Summer Sounds on the Green ARRA performance. Please check our Food Vendor page to see the vendors that we'll have on site Saturday and Sunday.
  • Can I bring alcohol into the festival?
    No alcoholic beverages are allowed to be brought into the festival. Alcoholic beverages can be purchased on-site but may not leave the premises. Excessive consumption of alcohol is cause for ejection. No one under the age of 21 is permitted to consume alcoholic beverages, and proper identification is required to purchase and/or consume alcoholic beverages.
  • Is there a height requirement for the rides?
    Height requirements vary. The festival features rides for all ages.
  • Should I bring a folding chair or blanket?
    There will be limited seating available around the festival grounds, but chairs and blankets are recommended for use on the grass at the Village Green by the live entertainment stage.
  • Can I bring a pet?
    With the exception of service animals, no pets are permitted on festival grounds.
  • Where are the restrooms located?
    The NOW Arena will be open during festival hours for patrons to use the restrooms; additional porta-potties will be available on festival grounds.
  • Is smoking permitted on festival grounds?
    Smoking is not permitted.
  • Where is the best place to view the fireworks?
    The fireworks will be visible anywhere on the festival grounds.
  • Press inquiries?
    Please contact Craig Kuehne at (847) 649-2368 or email Craig.Kuehne@nowarena.com for press releases, media tours, or interviews.
  • Sponsorship inquiries?
    Please contact Mike Czopek at (847) 649-2227 or email Michael.Czopek@nowarena.com.
  • General inquiries?
    Please email Info@nowarena.com for additional information.
  • How do I volunteer?
    Please contact Jennifer Djordjevic at Jennifer.Djordjevic@HoffmanEstates.org.
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